Data Deletion Instructions

Last updated: 17 August 2026

You can have everything we hold deleted — whether you have an account with us or simply left a comment on someone else's post. This page covers all five platforms we read comments from: YouTube, Instagram, Facebook, TikTok and X (Twitter).

What data do we store from Facebook / Instagram?

  • • The OAuth access token issued when you connected a platform (AES-256 encrypted). We never see your password.
  • • The public text of comments fetched from the posts you chose for a giveaway.
  • • The commenter's public display name. We do not store profile pictures, profile links, platform user IDs, follower counts or any contact details.
  • • The giveaways and winner records you created.

Comments are deleted automatically 7 days after a campaign ends, and winner names are anonymised at the same time — so much of this disappears without anyone asking.

How to request data deletion

One platform only

Account → Connections → Delete data. This erases every comment and winner name we fetched from that platform, revokes our authorisation with the platform itself, and deletes the stored token. It happens immediately, not on a queue.

The Disconnect button beside it is not a deletion: it ends our access and removes the token, but leaves your campaigns and their comments alone, so you can reconnect later without losing anything.

Option 1 — Delete your account (instant)

Account → Profile → Delete Account. All platform tokens and comment data are erased straight away; the account and billing records are permanently purged within 90 days. Want a copy first? The same page has a Download my data button.

Option 2 — Email request

Send an email to commentspickerpro@gmail.com with:

  • • Subject: Data Deletion Request
  • • Your account email address
  • • Whether you want one platform removed, or the whole account

If you commented on someone else's post

You do not need an account to have your data removed. If someone ran a giveaway on a post you commented on, we may hold your public display name and the text of your comment for up to 7 days. You can object to that processing, or ask us to erase it sooner.

Email commentspickerpro@gmail.com with the link to the post and the display name you commented under. We will find it, erase it, and confirm — within 30 days, usually far sooner. Section 3 of our Privacy Policy explains this processing in full.

What happens after your request

We confirm receipt of your request within 48 hours.

Platform tokens and fetched comment data are erased immediately, and always within 7 calendar days, as each platform's developer policy requires.

Winner records keep the fact that a draw happened, but the winner's platform username and comment text are anonymised.

You receive a confirmation email once the deletion is complete.

Revoking access from the platform's own settings

Both Disconnect and Delete data already revoke our authorisation with the platform itself. If you would rather do it from their side as well, each platform has its own connected-apps page:

Revoking at the platform stops future access immediately, but it does not delete the data we already hold — use one of the routes above for that.

Questions about data deletion?

commentspickerpro@gmail.com